Heyvora
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Terms of service

The rules that keep Heyvora a respectful place to meet.

Version 1.1 — last updated 2026-10-13

1. Using Heyvora

Heyvora gives adults a place to meet around shared interests through public lives with live chat, party rooms with text chat, and consent-based private chat. You keep ownership of what you post and grant Heyvora a licence to host and show it to the audiences you choose. You may not resell access, scrape the service, impersonate others or automate interactions.

2. 18+ eligibility

Heyvora is strictly for people aged 18 or over. You confirm that you are 18 or older when you create your account, and again before you join a room or go live. Reports about a minor's safety are prioritised, and accounts found to belong to minors are removed after review together with their content.

3. Content, moderation and appeals

There is zero tolerance for objectionable content or abusive users. Lives, rooms and private chats are subject to automated filtering, and every user can report content or block another user at any time. Our moderators review every report within 24 hours and remove the offending content and, where warranted, ban the user who posted it. We may also close a room, end a live or restrict features for harassment, hate speech, sexual content, content involving minors, scams, or unsolicited commercial links. You can appeal any decision through support; a different agent reviews appeals.

4. Digital goods

Diamonds are one-off consumable purchases made through Apple In-App Purchase; gifts and themes are then obtained with diamonds. There are no subscriptions and nothing renews automatically. Diamonds and items are licences to use virtual content inside Heyvora, not property, have no cash value and cannot be exchanged for money.

Refunds follow Apple's policy, so request them through Apple. Our support team can help you track a request.

5. Your account

You sign in with your email and a password of your choice; keep your password private. Your password never leaves your phone, so it cannot be recovered or reset; if you forget it, you can create a new account or ask our support team to delete the old one. You can sign out at any time in Settings, and delete your account in Me → Settings → Delete account. Deletion closes your account and removes your app data immediately; we keep only the consent, moderation and purchase records needed for safety and legal reasons (see the Privacy policy). Unused diamonds and items are lost when you delete your account. Your account is tied to the phone you created it on: signing in with the same email on another phone creates a separate account. Diamonds and items stay with the original account and do not transfer to another phone.

Safety standards

  • Zero tolerance: sexual content involving minors, threats of violence, and coordinated harassment result in an immediate permanent ban and, where applicable, a report to the authorities.
  • Consent first: a private chat opens only after both sides agree, and either side can block the other at any moment. In rooms and lives, you decide what you write.
  • Human review: every report reaches a trained moderator. Urgent safety reports are escalated ahead of the queue.

Interaction guidelines

Heyvora is an adults-only space for cross-cultural interest exchange. Consent comes first: a private chat opens only after the other person accepts your request, and in rooms and lives you only share the messages you choose to post. Harassment, discrimination, sexual content involving minors, scams and unsolicited links are removed and may lead to a ban. Every live, room and chat can be reported; human moderators review all reports.

Me → Help & support → Urgent safety issue — Harassment, discrimination, scams or minor safety — we prioritise these.

Questions about this document? Email TrossbachPfautz238@outlook.com.